Last Updated: November 3, 2024
Welcome to Otimark Online Shopping! These Terms of Use ("Terms") govern your access to and use of the Otimark website, otimark.com, operated by Otimark Online Shopping, headquartered in Kampala, Uganda. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
By accessing, browsing, or using Otimark’s website or mobile app, you acknowledge and agree to comply with these Terms and all applicable laws and regulations. If you do not agree, please discontinue use immediately.
Otimark services are intended for users 18 years and above. By using our website, you represent that you are at least 18 or have received parental consent. Otimark may suspend or terminate accounts that do not meet these criteria.
To access some features, you may be required to register an account. When registering, you agree to provide accurate information, maintain confidentiality of your credentials, and notify us of unauthorized use. Otimark is not liable for losses caused by unauthorized account access.
Your privacy is critical to us. Otimark complies with relevant data protection laws. Please refer to our Privacy Policy to understand how we collect, process, and store your personal information. By using our services, you agree to these practices.
Otimark strives to ensure product accuracy, but errors may occur. Product descriptions, pricing, and availability are subject to change without notice. We do not guarantee the availability of items at all times and may update information as necessary.
Any residual balance after purchases is credited to your Otimark Credit Account, which cannot be withdrawn, transferred, or redeemed outside Otimark. Credits may expire if unused within a designated timeframe.
Our Return Policy outlines the process and eligibility for returns, exchanges, and refunds. Refunds will be credited to your Otimark Credit Account. Items must be returned in original condition for full refunds. Some items may be non-returnable.
You agree not to engage in any of the following activities while using Otimark:
All content on Otimark’s site, including but not limited to text, graphics, logos, and images, is protected by copyright and trademark laws. Reproduction, modification, or distribution of content without Otimark’s permission is prohibited.
Otimark is not responsible for any direct, indirect, or consequential damages from your use of the website, including loss of data, business interruption, or service errors. Otimark does not warrant the accuracy or reliability of content on our site.
Our services are provided on an “as is” basis. Otimark disclaims all warranties, including but not limited to merchantability, fitness for a specific purpose, and non-infringement.
You agree to indemnify Otimark, its employees, and affiliates from any claims arising from your use of our services or violation of these Terms, including attorney’s fees.
These Terms shall be governed by Ugandan law. Any disputes will be subject to mediation or arbitration in Kampala, Uganda. For intellectual property violations, Otimark may seek relief in any competent court.
We may suspend or terminate access to our services for violation of these Terms. Users with suspended accounts are prohibited from attempting to re-register without written permission.
Otimark may update these Terms periodically. Continued use of the website following changes implies acceptance of the revised Terms.
For any questions or concerns about these Terms, please reach out to us at support@otimark.com.